Privacy Policy
In this privacy policy we inform you about the processing of your personal data.
Controller
The controller of your personal data on our website is Tisca Austria GmbH, Werkstraße 5, 6712 Thüringen, marketing@tiscarugs.com, 0043(0)555023110.
Data Protection Officer
You can contact our Data Protection Officer at:
Tisca Austria GmbH
Werkstraße 5
6712 Thüringen
Tel.: 0043(0)555023110
E-Mail: sales@tiscarugs.com
Hosting
Hetzner
Our website is hosted by our processor Hetzner, Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.
Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website.
The legal basis of processing is the absolute technical necessity to provide and deliver the “website” service which you have explicitly requested according to § 96 (3) Telecommunications Act by visiting the website.
Connection data and other personal data are also processed in connection with various other functions or services in order to operate the website. Detailed information is provided in this Data Privacy Statement and in the individual functions or services.
Server Logfiles
Connection data are processed to monitor the technical function and to increase the reliability of our webhost. The duration of processing is limited to 7 days.
The legal basis of processing is the absolute technical necessity of a server log file as fundamental data basis for failure analysis and for security measures in connection with the “website” service you have explicitly requested according to § 96 (3) Telecommunications Act by visiting the website.
Interactive Maps
Google Maps
If you have given your consent, we will process your personal data in cooperation with Google Maps, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of showing interactive maps on our website.
We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.
Any further independent processing of data by Google is carried out by Google as sole controller. Detailed information is provided in the Data Privacy Policy of Google.
If you do not give your consent, we are simple not able to provide the Google Maps service to you.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the Privacy Shield certification.
Video
Vimeo
If you have given your consent, we will process your personal data in cooperation with Vimeo, Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA as joint controllers for the purpose of playing videos on our website.
We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Vimeo to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Vimeo.
Any further independent processing of data, especially via the Vimeo advertising network, is carried out by Vimeo as sole controller. Detailed information is provided in the Data Privacy Policy of Vimeo.
If you do not give your consent, we are simply not able to provide the Vimeo service to you.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the Privacy Shield certification.
Youtube
If you have given your consent, we will process your personal data in cooperation with Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as joint controllers for the purpose of playing videos on our website.
We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.
Any further independent processing of data, especially via the Google advertising network, is carried out by Google as sole controller. Detailed information is provided in the Data Privacy Policy of Google.
If you do not give your consent, we are simply not able to provide the Youtube service to you.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act.
Contact form
You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.
Contest form
We process the data you have provided for the purpose of the game in order to carry out the game on the basis of the contract concluded according to Art. 6 (1) (b) GDPR until the end of the game.
You have no legal or contractual obligation to provide personal data. However, you have to provide such data if you want to participate in the game. You simply cannot participate in the game if you do not provide such data.
Registration form
You can register on our website. After you have registered, we will process the data provided in the registration form for the performance of the contract based on the contract concluded with us with your registration according to Art. 6 (1) (b) GDPR.
You have no legal or contractual obligation to provide personal data. You simply cannot register for the service if you do not provide such data.
Data are not transferred to third parties.
Security
If you give your consent, we will process your personal data in cooperation with the service Google reCaptcha, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of avoidance of non human and automatized inputs. We will enable the service to set third party cookies, to collect connection data and data of your web browser. Furthermore we enable the service to build a personal user-ID to conclusively identify the user within the scope of the advertising network operated by Youtube / Google. The data will be stored on your device for up to two years.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act. A failure to give consent will have the effect of not being able to use reCaptcha or the connected forms.
Newsletter
After consenting we will process your personal data for the purpose of sending you electronic direct mailings (e.g. newsletter) until revocation.
We use the processor:
Service: E-Mailmarketing
Provider: GetResponse Gdansk (80-387), Arkonska 6, A3, Polen
Data privacy policy: https://www.getresponse.de/email-marketing/legal/datenschutz.html
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act and Article 6 (1) (a) GDPR. You have no legal or contractual obligation to provide personal data. If you do not provide such data, we will not send you electronic direct mailings.
Webshop
You can buy products directly via our webshop. If you do so, the data you provide and the data of the products you have selected will be processed by the controller in order to provide you with an offer, for the conclusion of the contract, for the performance of the contract and for the fulfillment of post-contractual obligations prior to the conclusion of the contract based on the pre-contractual relationship initiated by you and, after conclusion of the contract, based on the contract according to Art. 6 (1) (b) GDPR.
If you use an already existing customer account to buy our products or have created a customer account to buy the products, your personal data will be processed until you delete your customer account.
When customers buy our products via a guest checkout, their personal data will be processed until the legal retention periods have expired.
Your data are processed for the purpose of direct marketing in a manner compatible with the purpose of performing the contract in forms not requiring consent, such as addressed advertising materials sent by post, until you object.
You have no legal or contractual obligation to provide personal data. However, the provision of data is necessary for the conclusion of the contract. If you do not provide such data, a contract cannot be concluded.
Shopping carts of non-registered users will be deleted after 14 days, at the latest. User accounts of registered users are active until the account is deleted by the user. Contract data are processed until the limitation period of potential post-contractual obligations has expired.
Service: PayPal
Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxenburg
Data privacy policy:https://www.paypal.com/at/webapps/mpp/ua/privacy-full?locale.x=de_AT
Service: Wirecard
Provider: Wirecard AG, Einsteinring 35, 85609 Aschheim, Deutschland
Data privacy policy:https://www.wirecard.de/datenschutzbestimmungen/
Web analysis
Facebok Pixel
If you give your consent, we will process your personal data in cooperation with the service Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website.
We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act.
Google Analytics
If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.
The legal basis of processing is your consent according to § 96 (3) Telecommunications Act. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the Privacy Shield Certifivation.
Ads, Profiling, Tracking, Retargeting
Facebook Pixel
If you have given your consent, we will process your personal data in cooperation with Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.
There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent.
We will enable the service to collect connection data, data of your web browser and data of accessed content. We also enable the service to execute a tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success.
Data on your device are kept for up to two years.
The legal basis of processing is your consent according to Art. 96 (3) Telecommunications Act.
Google Ads
If you have given your consent, we will process your personal data in cooperation with Google Ads Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of providing personalized ads and measuring our advertising success.
There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent.
We will enable the service to collect connection data, data of your web browser and data of accessed content. We also enable the service to execute a tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success.
Data on your device are kept for up to two years.
The legal basis of processing is your consent according to Art. 96 (3) Telecommunications Act.
Right to object
You have the right to object to processing if your personal data are processed based on legitimate interests.
We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.
You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to withdrawl
You have the right to withdraw your consent at any time.
If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Rights
You have the right to access to, rectification, erasure and restriction of processing of personal data.
You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.
You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to DSB.